Self-storage is a rentable, lockable storage unit where you can keep your belongings in a secure environment for a short or longer period.
Frequently Asked Questions
Everything you need to know in one place.
You can choose from several sizes, typically ranging from 1 m² to 25 m², depending on the amount of items you need to store.
Storage units can be rented for both short and long periods. The minimum rental period is one month; after that, partial months can be calculated on a daily-rate basis.
Rental fees are billed monthly. The exact terms are set out in the rental agreement, and the details are confirmed when the contract is signed.
You can access your rented storage unit at any time and as often as you like during opening hours. Access outside opening hours is possible by prior arrangement.
You or a person authorized by you can access the storage unit. You secure the unit with your own padlock, and the key remains exclusively with the renter.
The service provider has liability insurance. Please ask our staff for information about the exact insurance terms and conditions.
Loading and unloading are generally handled by the renter. Free handling equipment is available on site, and loading staff can be requested by prior arrangement.
Yes. A range of moving and packing accessories is available for purchase from customer service.
The rental fee can be paid by cash or bank transfer, as specified in the rental agreement.
When signing the contract, you will need a valid identity document and proof of address. We will provide information on the required documents on site.
The temperature in the storage units is typically maintained between 5 °C and 25 °C throughout the year.
Prohibited items include toxic, infectious, radioactive, explosive or flammable materials, weapons, animals, plants, perishable food, illegal goods, rubbish and waste.
In this case, the padlock will need to be replaced. We can assist with removing the existing padlock on site.
To choose the right size, use our storage size calculator or ask our staff for assistance by phone or in person.
Yes. Subject to availability and after consulting our staff, you can switch to a different storage unit.
Smoking is strictly prohibited inside the building.
Access to the storage unit may be restricted until the outstanding balance is settled. The exact procedure is set out in the rental agreement and the General Terms and Conditions.
The minimum rental period is one month. Long-term rentals, including rentals lasting several years, are also available.
You can find further details in the General Terms and Conditions and your individual rental agreement. Our staff are also happy to help by email or phone.
